Sessions

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Welcome to The Bounce Back Better Event - Part of the Sales Masterclass Series 09:30 AM - 09:45 AM - Thursday 18th March - Online

Welcome to the latest in our Sales Masterclass events. Build Back better looks to bring 5 hours of fantastic content accross 3 different streams. Watch live or watch back on demand after the event for up to 30 days.

We hope you enjoy and if you want to speak or take part in one of our future events, please dont hesistate to get in touch at support@buddycrm.com


The Art of Effective Networking 10:00 AM - 10:30 AM - Thursday 18th March - Sales & Marketing Stream
We all want to make more sales. The best way to do that is to get referrals: easier to convert, more profitable, more likely to stay a customer longer. But how do you get them? This talk will cover 3 things you can do when networking that will get you more referrals.

Speakers

Charlie Lawson is the co-National Director of BNI in UK/Ireland. He is very proud of the part that he plays in developing people and businesses that change lives and enrich communities.
 
Despite running BNI, Charlie is a very Unnatural Networker. Most experts talk about networking as though it is easy to talk to strangers. Charlie helps other Unnatural Networkers gain confidence by putting networking across from the point of view of someone who’d rather avoid it completely.
                                                                                                        
In his spare time, Charlie can generally be found running, while hoping that Spurs will finish above Arsenal in the league.
Charlie Lawson
BNI UK & Ireland & Unnatural Networker
National Director,
A Fireside Chat with Sezer Sherif on The Entrepreneurial Mindset 10:30 AM - 11:00 AM - Thursday 18th March - Business Process Stream

Sezer comes from a Turkish background and grew up in a one-parent household with a mother who worked multiple jobs in order to support her two children.  How he got into stockbroking is a story all in itself! He managed to secure himself an entry level trading job despite having no qualifications, after calling every single company at Canary Wharf for months on end. Now he has 19 years financial markets experience at both senior and director level, with a career starting on the London International Futures and Options Exchange as an Inter-Dealer Broker working with tier 1 investment banks and hedge fund clients.


He went through a period of serious depression and then got over it by starting the company he now runs, which is now a multimillion pound business. 


Outside of work Sezer sponsors and mentors a number of youth football teams for under privileged children. Also he teaches boxing once a week to homeless men and women and has even slept rough on the streets for charity.


Speakers

Sezer is the Founder and CEO of Vector Capital Group. He brings extensive experience on both the buy and sell-side, beginning his career in the City of London in 1999 on the London International Futures and Options Exchange (LIFFE). He has had the privilege of working with some of the largest investment banks and also traded alongside highly revered portfolio managers and prop traders. He has won a number of awards as entrepreneur and for business growth. Sezer has a clear passion for financial markets and is a champion for future tech and ethics within financial services. In his spare time he has a real love for supporting those less fortunate including volunteering at a homeless day centre for over 10 years, being a volunteer rescue dog walker and sponsoring/mentoring teenagers from underprivileged backgrounds.
Sezer Sherif
Vector Capital Group
CEO and Founder
The Power of PR 11:00 AM - 11:30 AM - Thursday 18th March - Online

Do you know what PR is and what purpose it serves, but haven’t quite realised the true value it can provide for you and your business? Here, Hannah Haffield, Founder and Director of proactive and results-driven PR agency, Make More Noise, will take you through the true meaning behind PR, what it is, what value it serves and how it can benefit any business. Utilising a genuine case study, Hannah will also deliver practical advice on how to build a PR strategy, what you need to consider when planning PR activity and how to measure its success.

Speakers

An ambitious entrepreneur, female leader and widely respected PR professional, Hannah Haffield is the Founder and Managing Director of proactive PR agency, Make More Noise. Established in autumn 2015, Hannah was inspired to launch the Make More Noise brand after spending many years working for agencies who failed to deliver effective results for their clients. Since this time, Make More Noise has become a fast-paced PR agency, which works hard to deliver exceptional results for a host of entrepreneurial businesses across both B2C and B2B industry sectors.  
 
Now owned in partnership with serial entrepreneur, Mark Wright – a client of the agency since November 2015 - Make More Noise has consistently grown year-on-year and is headquartered in Birmingham city centre.
Hannah Haffield
Make More Noise
Director
Top Tips... Sign-up forms and landing pages 11:15 AM - 11:30 AM - Thursday 18th March - CRM Best Practice Stream

Join BuddyCRM Delivery and Support Executive Emily Wood to learn some top tips on maximising the effectiveness of your signup forms and landing pages - whatever your digital channel.

A Fireside Chat with Malcolm Gallagher on Visibility 11:30 AM - 12:00 PM - Thursday 18th March - Business Process Stream

Join Malcolm Gallagher in conversation with Philip Mayling as they discuss some of the most impactful stories from his many interviews with business leaders on his BizVision television network.

Malcolm is a firm believer that visibility is key to every business and the current situation and lockdown has helped provide more, not less, opportunities to build "Remarkable Visibility"

Speakers

These days Malcolm Gallagher travels all over the world interviewing business and thought leaders for the BV-TV Network and coaching business people in sales, marketing and leadership for his company BizVision. But he never leaves his home studio in Northumberland!

“Everyone knows that the business world has altered forever,” says Malcolm,” and sadly many businesses are floundering with no clear vision and strategy that will help them survive and thrive especially with using new media including video and podcasting”, he added.

Malcolm is a Chartered Marketer, a Fellow of the Chartered Institute of Marketing and a Freeman of the City of London. And yes, he has actually walked his sheep across London Bridge as is his right as a Freeman!

He’s also anchor host of the 8 BV-TV Channels and 5 Podcast Shows at BizVision which are viewed and listened to globally by around 10,000 business people each month.
“Visibility is key for every business at this time,” continued Malcolm,” Your existing and potential customers need reassurance that you are still around, resilient and moving forward and guesting on a podcast or online TV Show is a powerful marketing tactic to achieve visibility and find new markets,” he said.

Malcolm who also coaches leaders and salespeople to be guests on podcasts, or even run their own show, says that your appearance on platforms like Zoom can no longer be as amateurish as many where in March 2020. He says it’s vital that all business people learn to be comfortable and confident on screen or on air and achieve what he calls “Remarkable Visibility”.

Malcolm Gallagher FCIM, Chartered Marketer
Director, BizVision Ltd
mg@bizvision.co.uk
www.bizvision.co.uk
Malcolm Gallagher
BizVision Ltd
Director
Why CRM is even more important in the post Covid World 11:45 AM - 12:00 PM - Thursday 18th March - CRM Best Practice Stream

Join BuddyCRM Client Relationship Director Adam Hannath to hear real life experiences of how the "new normal" has shaped sales processes and why CRM software has an even more important role to play.

Virtual Events Vs. Live Events: The good, the bad and the ugly! 12:00 PM - 12:30 PM - Thursday 18th March - Sales & Marketing Stream

2020-2021 has undoubtedly been the most bizzare 18 months for events. Whether you're an organiser, exhibitor or visitor, the lack of live events left an odd shape hole in many business plans. How did companies deal with this? Did virtual events plug the hole live events left or have they been a disappointing gimmick? During this 20 minute talk Ashley, organiser of marketingSHOWCASE events, takes a step back and attempts to analyse and quantify what virtual events have achieved (or perhaps haven't) and why we should be looking forward to a triumphant return to the show floor!

Speakers

Normally whizzing around the country in a van running live events marketers love, now we're ONLINE!

Each month, I host a day of webinars and virtual exhibition designed to inspire marketers to do great things. High quality education, the latest technology and services alongside industry experts to help inspire your next campaign.... Oh and they're totally FREE!

www.mktgshowcase.co.uk

About me:
?? Likes a jog
?️‍♂️Keen golfer
⚽️ Big Southampton FC fan
Ashley Jones
marketingSHOWCASE
Event Director
The BuddyCRM Roadmap 12:15 PM - 12:30 PM - Thursday 18th March - CRM Best Practice Stream

Join BuddyCRM Co-Founder and CEO Philip Mayling to learn more about the BuddyCRM development roadmap over the next 9-12 months

Does Social Distancing = No Networking? 12:35 PM - 01:00 PM - Thursday 18th March - Sales & Marketing Stream

Well – the short answer is no. But there’s no doubt we need to network differently.


We’ll be looking at how to network in a post Covid-19 world, focusing on how you keep ensuring referrals come to you and your business.


Speakers

Charlie Lawson is the co-National Director of BNI in UK/Ireland. He is very proud of the part that he plays in developing people and businesses that change lives and enrich communities.
 
Despite running BNI, Charlie is a very Unnatural Networker. Most experts talk about networking as though it is easy to talk to strangers. Charlie helps other Unnatural Networkers gain confidence by putting networking across from the point of view of someone who’d rather avoid it completely.
                                                                                                        
In his spare time, Charlie can generally be found running, while hoping that Spurs will finish above Arsenal in the league.
Charlie Lawson
BNI UK & Ireland & Unnatural Networker
National Director,
What's the Point of Feedback? 01:05 PM - 01:30 PM - Thursday 18th March - Business Process Stream

In this fascinating presentation, Matt Roberts, Director of 59 Club discusses the role of feedback in your business as well as some simple steps to make the most of it whatever size organisation you are.

Speakers

Golf, Leisure, Spa and Events company analysis for all levels of venues in the UK.

59club, an official supplier of The PGA, focus specifically on service and revenue, providing detailed reports through a series of benchmarking products highlighting areas of growth and allowing your business to grow in a difficult and now highly competitive market. Feel free to contact us for a business analysis via the website enquiry option.
Matt Roberts
59 Club
Director
How poor quality data impacts marketing decisions and what you can do about it 01:30 PM - 02:00 PM - Thursday 18th March - Sales & Marketing Stream

Nigel is an experienced executive and advisor with a successful track record of growing technology businesses internationally. His key focus is on the Scale-Up stage of Software and Services businesses, transforming them through a clear agreed strategy, designing and delivering robust sales, delivery and operational processes to provide the platform for transformation and growth.


Nigel has worked at senior leadership level in both larger corporates and SMEs; and has been the CEO of a number of high-growth technology and services companies including Brains Direct / Endava, DTM, and Whitespace before co-founding Beacon.


Speakers

Nigel is an experienced executive and advisor with a successful track record of growing technology businesses internationally. His key focus is on the Scale-Up stage of Software and Services businesses, transforming them through a clear agreed strategy, designing and delivering robust sales, delivery and operational processes to provide the platform for transformation and growth.
Nigel has worked at senior leadership level in both larger corporates and SMEs; and has been the CEO of a number of high-growth technology and services companies including Brains Direct / Endava, DTM, and Whitespace before co-founding Beacon.
Nigel Bridges
Beacon
Founding CEO